Sep 01, 21  |  Irfan Raza

Features of A Logistics App: An Overview

There was a time when apps were unheard of. Those days have dramatically changed. Most people today can't imagine their lives without apps.

According to App Annie data, 204 billion apps were downloaded in 2019 alone. And the number of downloads is expected to rise to around 258.2 billion by 2022! While many people believe that apps are only useful in the B2C sector, such as entertainment, healthcare, information technology, travel, or e-commerce, it turns out that apps are also popular in the B2B sector. This includes the logistics industry.

Because it is the backbone of international trade, industry is a critical component of the global economy. To begin, Statista estimates that the global export volume of trade goods is currently 19.5 trillion USD. Furthermore, global air freight traffic currently totals 54.2 million metric tonnes. With the industry's importance, increasing efficiency and productivity through logistics applications is a fantastic idea. Features of a logistics app have become more intuitive and user friendly than ever before and they are have become a vital part of everyday operations,

Why Develop a Logistics Application?

There are numerous ways in which a business can benefit from developing a logistics app. This includes the following:

  • The GPS feature allows you to track the location of your vehicle.
  • Fleet management entails keeping track of all of your fleet's routes.
  • Customers can book parcels or cargo through solutions similar to those used by FedEx.
  • NFC and RFDI technologies are used to track cargo.
  • Inventory management, dispatch information, and data tracking are all part of warehouse management.

As a result, businesses are turning to apps that cater to their various needs to streamline the various processes within a logistics company as well as to ensure transparency with customers.

Features of a Logistics App

Here are the important features that app developers must include to create a mobile app for logistics tracking that is highly demanded and beneficial to the various players in the industry:

Driver and Vehicle Tracking

Vehicle tracking has become one of the main features of a logistics app. And without it, no solution is complete. Consider the success of vehicle tracking devices. As of 2018, its market size was estimated to be around 19000 units, with a value of USD 600 million. Thirty percent of such devices are used in transportation and logistics apps. So, what exactly are the driver and vehicle tracking features? It enables businesses to monitor their vehicles and driver performance. Because such features rely on real-time GPS location, they aid in the effective evaluation of drivers.

One of the most important features of a logistics app is to monitor whether a given vehicle is running on time and whether a driver is running late or on time. It can also aid in the streamlining of delivery assignments. Because the manager can see when the driver arrives, they can be assigned deliveries as soon as possible to save time.

Offline Support

People believe that because we live in 2020, internet outages will not be a serious threat. This, it turns out, is a myth. According to research, over 1.7 billion USD in revenue from apps is lost due to slow internet speeds and connections. When an app fails to load, more than 70% of users abandon it. Offline apps help to alleviate this problem. Offline support in your app is even more important in the logistics industry.

Why? This is because the logistics industry is primarily conducted on roads that connect countries. As a result, they are bound to encounter areas with poor internet connectivity. Some states in the United States are well-known for having poor internet coverage and speed.

As a result, the best logistics apps must be prepared for a loss of internet connectivity by providing offline support. Drivers, for example, should be able to enter data regardless of their location or connectivity. To ensure optimal task reporting, this should be specially incorporated into supply chain management apps. 

For example, if a driver makes a delivery in a low-connectivity area, features of a logistics app should allow them to mark the assignment as completed while also noting the time and GPS location of the entry for future evaluations.

Pre-Planned Routes

This feature is commonly found in ride-hailing services such as Uber. When a ride starts, the driver is shown the best and shortest route to their destination. Consumers do not like spending too much time on the road, and they do not like it when their goods arrive late. You can't control the output if you don't standardize the routes the drivers should take. For example, a driver may choose to take longer routes at his or her discretion.

Businesses and managers can develop and assign routes to drivers ahead of time by including a pre-planned route feature in the logistics application. This helps to ensure that delivery deadlines are met. For clear directions, this feature must be integrated with online maps.

Within all the features of a logistics app, you should be able to monitor drivers to see if they are adhering to the pre-planned route.

Information Regarding Mechanical Support and Fuel Stations

Drivers may have legitimate reasons for delaying deliveries and assignments from time to time. Companies must have a solid assistance plan in place for their drivers in case their trucks break down or they run out of fuel in the middle of their journey.

With this in mind, an app can provide the best solution for both drivers and businesses. The app should be able to recognize and notify the driver of nearby repair shops and gas stations. Furthermore, they should include all possible contact information for these locations to prompt towing when necessary.

Furthermore, the app should keep a fuel log, which will allow it to notify the driver of a fuel shortage before it becomes a problem. Such features can assist the logistics mobile application in ensuring that the fleet maintains a smooth route and arrives at its destination despite hiccups.

Drivvo, for example, is a car management app that only provides this function. Developers can learn from this dedicated app and incorporate it as one of the salient features of a logistics app. Logistics apps for small businesses help streamline day-to-day operations and reduce operational costs.

 Multilingual Support

According to Intercom, 70% of customers prefer to interact with businesses that provide native language support. The same is true for apps, particularly the best logistics apps.

The app's multilingual support makes it usable by everyone, regardless of their native language. This feature must be included in logistics apps to ensure that users from various backgrounds can navigate the app without difficulty.

Given that the best logistics apps have many more elements and are much more complicated than entertainment apps, providing multilingual support can help the logistics team perform better.

FAQs About Logistics App Development

What does the future of logistics app development look like?

The global logistics market is expected to be worth $15.5 trillion by 2023, making the future of logistics app development look bright. More AI-powered logistics apps will be available in the future. Logistics apps for small businesses will grow the market even more and will reduce downtime and reduce inefficiency as processes and technologies become even more intuitive and advanced.

How much does it cost to develop a Logistics Application?

The cost of developing a logistics application is primarily determined by your requirements, such as technology stack, backend and frontend development, app platform, company location, and so on.

Final Thoughts

The logistic support app development industry is growing, and in this environment, moving from office or desktop to mobile apps for logistics tracking can help you surpass the competition. The logistics mobile applications are useful and can help you manage everything easily. Simply locate a respectable mobile app development company and have your project created for your business. Features of a logistics app contains all the tools nowadays to take your company forward and reach newer and greater heights.

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